If you need some help, here are some frequently asked questions:

How do I contact World Three Zero?

The best way to contact us is through Messenger from our Facebook page, or via email at
Please note that we are a social business operated by volunteer – your message is important to us and we will respond as quickly as we can.

How long will my order take to arrive?

We will normally ship orders within 15 working days.

How can I receive a discount?

Once you have purchased a Community Eco-Bomb you will receive a “refer-a-friend” link. If you share this with a friend they will receive a discount on their purchase and you will be credited with a discount on your next order.

Can I order as a gift for others?

Of course! The Community Eco-Bomb in particular is a great gift that keeps on giving. Simply enter the shipping details of the person you would like to gift to during checkout.

What will I be charged for shipping?

The shipping charge for the Community Eco-Bomb is £5 to mainland UK addresses. Shipping for other products is charged based upon the size and weight of the total cart.
For order over £35 we provide free shipping, which is automatically applied at checkout.

Can I return products?

Generally speaking, we do not allow product returns unless they are faulty or damaged. Please see our terms and conditions for more details.